Jessica Nutik Zitter practices Pulmonary and Critical Care as well as Palliative Care medicine at Highland Hospital in Oakland. Her medical training included an Internal Medicine residency at the Brigham and Women’s Hospital in Boston and a Pulmonary/Critical Care fellowship at UCSF. In 2005, she co-founded Vital Decisions, a telephone counseling service that helps patients and their families participate actively in making decisions about their medical care at end of life. Her work has been published in the New York Times, The San Francisco Chronicle, The Atlantic Monthly, “The Huffington Post,” and the Journal of the American Medical Association, among others. She is hard at work on her first book, a narrative account of her experiences presiding over good and bad deaths in ICUs around the country.