The festival takes place in M.L.K. Civic Center Park and 9 surrounding blocks in Downtown Berkeley. (See list of venue addresses.)
How do I purchase tickets?
I’m having trouble buying tickets online. What should I do?
What is your refund policy?
Festival tickets are non-refundable/exchangeable but they are transferable, so any tickets that you end up not being able to use may be given to friends. All all they will need is the unscanned ticket(s) PDF (printed or on a mobile device). Note that any ticket may be used only once.
I can‘t find the ticket I purchased.
Your tickets were sent to you from the email address firstname.lastname@example.org and should be in your inbox. (Check your spam folder if not).
If you still cannot find them, please email email@example.com with the first and last name of purchaser and, time permitting, we will resend your tickets.
How much do tickets cost for indoor sessions?
We have two types of tickets: Priority Admission Tickets (good for entry into one indoor session with a secured seat) and a General Admission Wristband (good for entry into all indoor sessions, but no seat guaranteed; note that some sessions might sell out from Priority Tickets).
Priority Admission Ticket $10
General Admission Wristband $15 Weekend Pass
Roam the festival! Buy a General Admission Wristband and go to as many events that interest you on Saturday and Sunday. The General Admission Wristband line will offer access to all seats after the Priority Ticket line is let in. General Admission seating begins 10 minutes before the session start time, and will be on a first-come, first-served basis, depending on seating availability. Bring your PDF ticket (printed or on your mobile device) with you to any Box Office or any venue, and staff will scan your ticket and give you your wristband. Once you have your wristband on, you do not need to be scanned again.
Tip: Want guaranteed seats for a particular session but just to drop into others?
If you’d like the option to see at least two sessions (or more!) beyond your special one, it’s most economical to get a Priority Ticket for the one, then a General Admission Wristband for roaming the rest. If you want to maximize your time at the festival and be sure to get into all your chosen sessions, the safest bet is to get Priority Tickets for all. We keep ticket prices very low so you can access what you want! You can order everything at the same time on our Tickets page.
Do you have any discounted tickets?
I want to go to an event scheduled for the outdoor stage. Do I need tickets or a wristband?
No, the Outdoor Stage sessions are free to the public with open seating, first-come, first-served. These sessions are very popular, so arrive early.
What do I do if I need an ADA accessible seat, or have any mobility or accessibility needs?
Priority Tickets: We ask that Priority Ticket holders with accessibility requests come to the venue 30 minutes before the program start time and inform the event staff of their request so that they may be seated ahead of the doors opening to all Priority Ticket holders.
Can ASL interpreting/CART captioning be requested for BABF programs?
We are happy to provide ASL interpreters for our programs if given advance notice – at least 10 days – and depending upon available interpreters. Unfortunately, we do not have the technology to provide CART captioning.
We are also happy to accommodate any Priority Ticket holders who need to sit in the front of the theater. We ask that you arrive 30 minutes before the program start time and inform the event staff of your request so that you may be seated ahead of the doors opening to all Priority Ticket holders.
If you are a General Admission Wristband holder who needs to sit in the front, please let our door staff know you are in line and what your needs are, so they can do what they can to help. Seating is not guaranteed for General Admission Wristband holders; General Admission Wristband holders are seated based on first-come, first-served available seating after the Priority Admission line is let in 20 minutes before the program is scheduled to begin. If you are in the wristband line and we know you’ll be able to get into that session based on pre-sales and your place in line, we are happy to get you in first before we open the door.
What can I expect at each venue?
All indoor venues will have two lines. The Priority Ticket line is for people who have bought a $10 ticket to that session. They go in first, starting at 20 minutes before the program is scheduled to begin. At 10 minutes before the session start time, the General Admission Wristband line goes in and takes all the rest of the seats on a first-come, first-served basis. Note, there will be no free standby. (For free events, try any of our outdoor stages in the park.)
What if I didn’t get a wristband or ticket in advance and just show up at the venue?
You’ll still need either a ticket (if you want to join the Priority line) or a wristband (for the General Admission line). But you can buy them on the spot via our Tickets page on your phone and just show your ticket. Ask one of our door staff if you need help. Or, go to the closest Festival Box Office (see locations below) and get tickets or a wristband, then return to the venue.
It’s the day of the event and I don’t want to use my phone to buy tickets or a wristband, but I want to go to indoor sessions.
You can purchase tickets and wristbands at any of our three Box Offices on site (see locations below).
I have a wristband, but I don’t want to bother to wait in line if there’s no chance of getting in.
Can you get information in advance about a session’s capacity? Definitely. If a session is sold out, we’ll say that on the Schedule page on our website. (Refresh to see the latest.) Or, go to any of the four Festival Box Offices on the day of the event, and staff can inform you about the event’s status. Or, go directly to the venue, and the door staff will give you a sense of capacity. We’ll monitor the General Admission line at each event and will inform people about any prospective cutoff.
I’m coming to the Festival both days. Do I have to keep my wristband on overnight? What if I take it off Saturday night but plan to return Sunday? Do I have to go to the Box Office again?
When you pick up your wristbands, you’ll get two physical bands, one labeled Saturday and the other Sunday.
Can I pick up wristbands for a friend?
Yes, but you’ll have to bring their purchased wristband ticket, and each will get scanned and can’t be used again.
Where will the Festival box offices be located?
You’ll find four box offices located throughout the festival for easy access: at The Downtown Bart Plaza, The Freight & Salvage, The Brower Center, and M.L.K. Jr. Civic Center Park at the corner of Milvia and Allston Way. Box offices will be open from 9am-6pm on Saturday and Sunday.
You can buy Priority Tickets to individual sessions or General Admission Wristbands with cash or credit card at any box office, or on your phone any time for an instant ticket! Wristbands can be picked up at any box office or at the indoor venues right before your session, but are only SOLD at box offices.
For additional questions about tickets, please email us at firstname.lastname@example.org.